Career Details

VETERANS AFFAIRS

BENEFITS COUNSELOR
posted : 03/03/2023
Status :
Closed
Close Date :
03/17/2023
Salary :
41801
Type :
FULL TIME
General Job Description

Successful applicant will participate in a year-long training program during which time they will primarily work in an administrative capacity, while simultaneously pursuing accreditation with the Veterans Administration.

Duties for this Position
  • Maintains knowledge of various benefits and services available regulations governing their administration
  • Assists in resolving problems encountered by veterans by searching out information as necessary
  • Processes incoming applications, ensures necessary documents are submitted and performs daily data entry as necessary.
  • Answers questions in person and over the telephone regarding program policies, practices and operations
  • Composes, prepares and proofreads confidential correspondence, reports and other complex documents; files correspondence and other reports; acts as custodian of Veterans documents and records
  • Knowledge of all Microsoft Office software and able to learn and use institutional software systems
  • Complies with all County, State and Federal policies.
  • Other duties as assigned by Director
Position Minimum Requirements
  • Bachelor's Degree is required. Five (5) year work experience related to statement of duties; or equivalent combination of education and experience
  • Must have the ability to work with a diverse client population, demonstrate a positive and caring attitude, be client focused, value and respect the service and sacrifices of our clients.
  • Must demonstrate ethical behavior, teamwork and collaboration
  • Must demonstrate excellent oral and written communication skills with clients and their families, volunteers, service agencies, community partners, co-workers and supervisors
  • Must exercise patience, understanding and concern for each clients interaction with the Veterans Administration
  • Must agree to travel at a minimum once per year to an in-state training site to attend required classes
  • Although posted office hours are the norm, there are a few times per year that the office as a whole will participate in community events/parades or festivals which occur outside normal office hours
  • Must possess, maintain and implement good organizational skills
  • Must act as a positive role model for Horry County when dealing with clients and the public
  • Must have the ability to make independent judgments when carrying out instructions
  • Must possess and maintain a valid SC drivers license, valid auto insurance and own transportation
  • Must pass County pre-employment requirements